Job Description

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Position:           Vehicle Sales Consultant

Company Name:       Boroko Motors

Department:                Vehicle Sales

Reports To:     Sales manager, Dealer Principal & General Manager, Sales & Marketing manager  

Location:        Lae, China Town and Madang

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General Purpose

• To Sell Automotive vehicles & accessories while retaining Company Gross profit objectives 

• Assist in meeting Company automotive vehicle, accessory sales - volume objectives 

• Deliver a service experience that is professional, meets or exceeds customers’ expectations inclusive of C>S>I / KPI

• Build a positive client base for repeat business

• Establish, maintain positive client & internal company relationships

 

Key Tasks and Responsibilities

• Acknowledge, Practice company policy & procedures

• Attend daily sales meetings contributing current self-activity, progress status

• Meet & greet customer’s (Phone, email, walk-in, appointments) in a timely professional manner

• Undertake to learn product knowledge- features, benefits

• Maintain a customer data base inclusive of key accounts

• Undertake regular prospecting practices

• Maintain road to a sale objective

• Adhere to company documentation flow processes

• Follow Company vehicle delivery practice

• Involve Dept manager in all aspects of pricing, stock availability

• Meet Dept deadlines

• Maintain dept reporting strategy

• Assist with maintaining presentation of showroom, showroom vehicles

• Assist with maintaining brochure availability

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Education and Training

• Minimum 3 years secondary education or above

• Vehicle Sales training programs – various- certified 

• Business Management study / courses

• Vehicle sales inventory control training course

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Knowledge and Experience

• Proven - previous experience in same or similar role – Multi Franchise or single franchise

• Achievement from previous experience

• Advancement through Boroko Motors from similar area or succession planning

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Core Competencies

• Highly presentable, reliable, Self-Motivated, Proactive, communication skills, focus on listening, explanation, demonstration with tidy work habits

• Confident Computer competencies

• Automotive selling skills, fleet sales with key account management ability

• Understanding / Knowledge of Vehicle sales process

• Ability to plan, organize with attention to detail – time management skills

• Ability to demonstrate “Best Practice Methods

• Ability to be proactive with problem solving skills

• maintain reporting structure within all depts as well as from Dealer principal to General Manager / senior management

• Ability to determine & recognize when assistance is required & ask for it

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Working Conditions

• Safe, tidy & clean working environment that meets industry standards

• Working Hours - Monday to Friday 8.00am – to 5.00pm, Saturday Mornings 8.00am – to 12.00pm, Other hours - as required or directed by Senior Management, Sales Events and Sponsorship events

• Busy Multi franchise environment encompassing New & Used vehicle sales – Trucks, light commercial, Passenger vehicles, Industrial & Agriculture Replacement parts, Tyres & batteries, Panel, Fabrication & Paint Department with Honda Power products

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Salary & Benefits - TBD

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