Role & Responsibilities:
  • The Workshop Manager is responsible for the overall performance and operational objectives as set by the Service Manager.

  • Able to Monitor KPI structure as set by Management

  • Able to review with the Service Manager daily the Service Departments performance, operations and issues.

  • Able to ensure department policies and procedures are adhered to as set by the Service Manager

  • Able to work closely with all Distributors, to achieve their agreed targets and standards of business.

  • Able to identify service staff training needs and liaise with Service Manager and Training Manager

  • To ensure that workshop standards are maintained.

  • To ensure that all duties required to be performed in the best interests of Boroko Motors are done so in a competent and effective manner.

  • To ensure all performance benchmarks are adhered to for measurement of department’s productivity, efficiency and unapplied time.

  • Able provide effective leadership, management and development of staff.

  • Stand in as acting Service Manager and carry out Service Manager duties in their absence.

Work Experience and Knowledge
  •  Sound understanding of workshop operations, procedures and management

  • 15 Years’ experience is workshop leadership

Abilities and Skills
  • Good listening and interpersonal skills

  • An ability to communicate with people at all levels

  • Team player

  • Organizational and time management skills

Personal Qualities
  • Self-motivated

  • Ambitious

  • Dedicated

  • Friendly and down to earth nature

Educational and Qualifications Training
  • Educational and Qualifications Training