WORKSHOP MANAGER

Role & Responsibilities:

• The Workshop Manager is responsible for the overall performance and operational objectives as set by the Service Manager.

• Able to Monitor KPI structure as set by Management

• Able to review with the Service Manager daily the Service Departments performance, operations and issues.

• Able to ensure department policies and procedures are adhered to as set by the Service Manager

• Able to work closely with all Distributors, to achieve their agreed targets and standards of business.

• Able to identify service staff training needs and liaise with Service Manager and Training Manager

• To ensure that workshop standards are maintained.

• To ensure that all duties required to be performed in the best interests of Boroko Motors are done so in a competent and effective manner.

• To ensure all performance benchmarks are adhered to for measurement of department’s productivity, efficiency and unapplied time.

• Able provide effective leadership, management and development of staff.

• Stand in as acting Service Manager and carry out Service Manager duties in their absence.

Work Experience and Knowledge

•  Sound understanding of workshop operations, procedures and management

• 15 Years’ experience is workshop leadership

Abilities and Skills

• Good listening and interpersonal skills

• An ability to communicate with people at all levels

• Team player

• Organizational and time management skills

Personal Qualities

• Self-motivated

• Ambitious

• Dedicated

• Friendly and down to earth nature

Educational and Qualifications Training

• Educational and Qualifications Training