Job Title: Assistant Power Generator Service Administrator

Company: WR Carpenters Automotive & Transports Ltd

Business Unit: Boroko Motors

Location: Port Moresby

Reporting To (Title): To Power Generator Engineer

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Primary objective of the job:

Is responsible for overseeing all aspects of the work order for a service department in Power Generator Team.

 

 

Number of persons managed/supervised and their positions:

NIL

 

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Main Duties and Responsibilities: (maximum of 10 duties)

• Coordinate with the Power Generator Service Administrator, Engineer & Technicians on work order

• Prepare call out schedules for PG Sales Representative

• Doing follow up on Payments and raising on invoices

• Preparing job card for Technician Team

• Updating Client database and liaising on behalf the team with customers.

• Meet & greet customer’s (Phone, email, walk-in, appointments) in a timely professional manner.

• Manage diaries, meeting schedules and travel bookings for the team, Accommodation

• Manager office stationery, uniforms and safety equipment or company tools

• Prepare timesheets and assist Power Generator Service Administrator to plan leave schedules for the team. Liaison on behalf the team with customers.

• Meet & greet customer’s (Phone, email, walk-in, appointments) in a timely professional manner.

• Other administrative duties that are required in the Power Generator Division.

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Requirements

• 4 years’ experience in administrative, especially in the service department

• Excellent computing skills (Microsoft word, excel, power points and emails)

• Experience working in a franchise environment and similar industry.

• Must have experience doing travel & accommodation bookings

• Must have experience in raising job cards and raising invoices. Should know the standard processes for both.

• Must have experience in raising Purchase Orders

• Must have experience in managing company assets (Asset Register)

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Functional Skills:

• Complex problem-solving skills

• Must have strong interpersonal, written, and verbal communication skills

• You are self-motivated and able to work well independently in a fast-paced environment

• Works safely with minimal supervision.

• Flexible on weekends.

• Team player driving Health, Safety and environmental

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Internal/External contacts:

Internal: Power Generator Team and various companies under WR group. External: Company’s major clients & customers and NOGs.