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Job Title: Assistant Power Generator Service Administrator

Company: WR Carpenters Automotive & Transports Ltd

Business Unit: Boroko Motors

Location: Port Moresby

Reporting To (Title): To Power Generator Engineer

Primary objective of the job:

Is responsible for overseeing all aspects of the work order for a service department in Power Generator Team.

 

 

Number of persons managed/supervised and their positions:

NIL

 

Main Duties and Responsibilities: (maximum of 10 duties)

  • Coordinate with the Power Generator Service Administrator, Engineer & Technicians on work order

  • Prepare call out schedules for PG Sales Representative

  • Doing follow up on Payments and raising on invoices

  • Preparing job card for Technician Team

  • Updating Client database and liaising on behalf the team with customers.

  • Meet & greet customer’s (Phone, email, walk-in, appointments) in a timely professional manner.

  • Manage diaries, meeting schedules and travel bookings for the team, Accommodation

  • Manager office stationery, uniforms and safety equipment or company tools

  • Prepare timesheets and assist Power Generator Service Administrator to plan leave schedules for the team. Liaison on behalf the team with customers.

  • Meet & greet customer’s (Phone, email, walk-in, appointments) in a timely professional manner.

  • Other administrative duties that are required in the Power Generator Division.

 

Requirements

  • 4 years’ experience in administrative, especially in the service department

  • Excellent computing skills (Microsoft word, excel, power points and emails)

  • Experience working in a franchise environment and similar industry.

  • Must have experience doing travel & accommodation bookings

  • Must have experience in raising job cards and raising invoices. Should know the standard processes for both.

  • Must have experience in raising Purchase Orders

  • Must have experience in managing company assets (Asset Register)

 

Functional Skills:

  • Complex problem-solving skills

  • Must have strong interpersonal, written, and verbal communication skills

  • You are self-motivated and able to work well independently in a fast-paced environment

  • Works safely with minimal supervision.

  • Flexible on weekends.

  • Team player driving Health, Safety and environmental

Internal/External contacts:

Internal: Power Generator Team and various companies under WR group. External: Company’s major clients & customers and NOGs.

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